Network Error

If you attempt to sync and you are not connected to the internet you will receive the following error:

NETWORK ERROR - Please connect to the Internet.

To join Wi-Fi:

Navigate to iOS Settings

Click Wi-Fi

Click on the button next to Wi-Fi to turn it on (green is on)

Under CHOOSE A NETWORK... click on a known Wi-Fi Network 

Enter Password (if needed) & Click join:

NOTE: your device will remember this network and automatically join it if Wi-Fi is on

If you do not have access to Wi-Fi but your device has cellular data coverage please verify cellular data is not turned off on the device:

Navigate to iOS Settings

Click Cellular data

Click on the button next to Cellular Data to turn it on: